FAQ's

Having trouble downloading on an Apple device?

1. Once you have made your purchase the screen will show a ‘download now’ button.

2. Press it and a second download button will appear asking if you want to download the document or cancel.

3. Choose ‘download’ it will be downloaded into your ‘Files’ app.

4. You will also see a small circle with an arrow in it at the top right of your screen.

5. Click this and it will show you the last downloads (your pattern should be there).

6. Click on the one you want to view and it will take you to that document.

You can also find the "Files" app by looking for the app on one of your pages or by swiping down from halfway down on your home screen and writing ‘Files’ or ‘Downloads’ then clicking on the app. This will also take you to the document.